WeCashUp FAQ

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1

How does WeCashUp Work?

WeCashUp is a Universal Payment platform that enables merchants to accept and disburse funds directly through Cash, Mobile Money, Mobile Banking Wallet, Credit & Debit Cards and Cryptocurrencies Payments via a single API integration.

Do you sell goods or services on a website? Or do you collect payments, donations and funds on your website? You can use the WeCashUp API to collect payments from your website. As a Financial Institution, you can use the WeCashUp API to enable your customers to move money from their mobile wallets to mobile money.

For more information please contact the sales team.

2

How do I integrate the WeCashUp API?

After you register on the WeCashUp Website here, then you will be guided through the merchant onboarding process where you will validate your business and integrate the API to your website.

The API Documentation can be found here.

If you have any issues kindly contact the support team.

3

What documentation do I require?

In order to validate you and your business, we request you Identification documents and Business certification documents.

If you have already registered on the WeCashup website here, log in to access the dashboard and upload your documents there.

If you have any issues kindly contact the support team.

4

Is WeCashUp secure?

The WeCashUp’s technical infrastructure is PCI/DSS Compliant and we use the Blockchain technology to assure the maximum security possible to our merchants’ transactions. We also use Google Cloud Platform as Cloud Infrastructure under the European Union General Data Protection Regulation (GDPR) and high level security firewalls (Anti-Hacking & Anti-DDOs) such as CLOUDFLARE. We also oblige merchants to have an SSL certificate in their web infrastructure to make sure end-to-end encrypted communications between their platforms and ours. For those who have no SSL certificate, we help them acquire an affordable one via our partnership with DIGICERT, an SSL certification company based in Boston, USA.

5

How do I get a SSL certificate?

WeCashUp can only be integrated to secure websites. To get a SSL certificate:

  • Host with a dedicated IP address - With a dedicated IP, you ensure that the traffic going to that IP address is only going to your website and no one else’s.If you don’t have a website hosting plan with a dedicated IP you can ask your current web host to upgrade your account to have a dedicated IP address. There will probably be a charge for it.
  • Buy a certificate - You can affordable acquire an SSL certificate with our partner DIGICERT on their website, For a discount feel free request.
  • Activate the certificate - Follow the instructions to install and activate your SSL certificate.
  • Update your site to use HTTPS.

Alternatively, request your web host administrator to acquire a SSL Certificate for your website.

6

How much will I be charged?

WeCashup is initially free for all merchants. To check the pricing model, please click here.